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Shipping & Returns

SHIPPING IN CANADA

$12.50
It takes approximately 5 to 7 business days to arrive

SHIPPING TO U.S.A.
$12.50
It takes approximately 14 business days to arrive.  Packages going to United States via regular mail must clear through customs before delivery (we are located in Canada). 

EXPRESS SHIPPING:
Need it faster? It's doable if you wish to spend more to get something to you quicker.  Send me a message with your order and I'll send you an invoice for the updated shipping amount.

CUSTOMS AND DUTY FEES OUTSIDE OF CANADA
You may incur custom fees for your package and these fees are not included in your shipping charges.  You are responsible for them when your package arrives.

SHIPPING DURING CHRISTMAS (ORDER ON TIME!)
If your item is a gift for Christmas, please order before December.  Not having your gift is sad and no one wants to be sad.  :(  Please order early to ensure your package will arrive on time.

IS THIS A GIFT?
I can wrap your item and send it to an alternate address with a small note from you if you'd like.  Just let me know when ordering what you would like to have written and I will be more than happy to help.  Gifts are awesome! You can also send someone a gift certificate by clicking here.

PACKAGING:
I'm fussy about shipping so I like to keep things as protected as possible.  You are getting a piece of art to wear and I treat it such.  It will come to you carefully wrapped and often in a box (depending on the piece you are ordering).  I like pretty things, so expect your package to come to you looking like a nice treat.  I'll often tuck in little extras just to brighten up your day.

FREE SHIPPING:
If your order is over $175.00? I will ship it to you free of charge.

RETURNS

Returns must be started within 7 days after your package arrives.  Please notify me immediately if you have a problem or issue. 

Please do the following to start a return:

  1. Contact me and let me know you have to return something
  2. Explain what the problem is 
  3. If there is a breakage during shipping, please take photos and send them to me so I can see what has occurred.
  4. When returning, you must ensure it's packaged carefully and protected.
  5. Customs fees are not refundable by Wicked Stones if you have to pay them
  6. Shipping fees are not refundable.  
  7. The return address to mail it back to me is on your package and invoice.  If you can't find it, use my contact page and ask.  I'll give you the address.